Home Fitness Code offers free shipping for all orders.
Items typically ship out from our warehouse after 1-2 business days of processing time.
Our warehouse is closed during holidays and weekends. Orders placed over the weekend or holidays won’t be processed until the next business day.
Economy shipping during COVID-19 takes on average 4-7 business days. However, these dates vary due to carrier shipping practices, delivery location, and the items you order.
You can visit your account page: click here My Account. You will also receive an Shipping Confirmation email with tracking information once your item is ready to ship from our warehouse.
Home Fitness Code uses DPD, GLS and DHL for delivery of packages.
REFUND & RETURN
We want you to be passionate about your purchase. If you’re not feeling the love, return your product(s) within 30 days.
1) If the refund is not caused by the product quality problem, you need to bear the return freight.
2) If you cause damage, or by your actions damage is caused to the product prior to returning it to us, we reserve the right to charge for any damage caused.
3) Items must be in exactly the condition in which they were received, and in their original packaging.
You can email us at firstname.lastname@example.org and quote your order number. We will issue a return merchandise authorization (RMA) number.
Refunds will be issued back to your original form of payment (Credit/Debit card, PayPal account) within 7 days of when the return is processed. Normal bank processing times do apply and may take up to a full billing cycle.
PAYMENT & SAFETY
We currently accept the following:
● American Express
● Diners Club
● Apple Pay
We use industry standard encryption known as Secure Socket Layer (SSL) to keep your order information secure. For more information click here.
ACCOUNT & ORDERING
Yes, you can! Log into your account using your email and password to review your account information including order history, and billing data. Some account information can be edited for accuracy.
If you forgot your password:
● Click the Log In button at the top of the page
● Click the "Forgot your password?" link
● Fill your email address, and we will send you an email to reset your password.
To change your password:
● Log into your account
● Click the "Your Account" link at the top of the page
● Click the "Change Password" link under Account Settings
You can choose the items you like on our official website to place the order, add the product to the shopping cart on the product page, and then pay the order. Or click BUY IT NOW directly to place your order.
You can login and check your order in our official website. If you want to cancel or change the order, please follow the official website order prompts. Or contact us directly for help. We will reply to you immediately after we receive the email.